Personal Data Protection Notice

1. Data Controller

This Disclosure Text has been prepared pursuant to the Personal Data Protection Law No. 6698 ("KVKK"). Hevra Turizm (trade name: The History Travel / VIP Transfer Istanbul) ("Company") acts as the data controller.

Company Title: Hevra Turizm

Trade Name: The History Travel

TÜRSAB Certificate No: A-7377

Address: Alemdar Mah. Ticarethane Sok. No:5/3 34110 Fatih/İSTANBUL

Contact: [email protected] — Tel: +90 532 660 08 47

2. Processed Personal Data

Reservation and Transfer Services

• Name, surname, and phone number
• WhatsApp contact information
• Departure and arrival points
• Transfer date, time, and number of passengers
• Flight number (for airport transfers)
• Special passenger notes (optional)

Chatbot Communication

• Chat messages and contents
• Session identifier information

Newsletter Subscription

• Email address
• Subscription date and consent information

3. Purposes of Processing and Legal Grounds

Planning and provision of transfer service: KVKK Art. 5/2-c — establishment or performance of a contract.

Reservation confirmation and communication via WhatsApp: KVKK Art. 5/2-c — performance of a contract.

Provision of chatbot service: KVKK Art. 5/2-e — legitimate interest of the data controller.

Sending newsletters: KVKK Art. 5/1 — explicit consent.

Fulfillment of legal obligations: KVKK Art. 5/2-a — prescribed by laws.

4. Domestic and International Data Transfer

Your personal data is transferred only to the extent necessary for service provision:

• Meta Platforms Ireland Ltd. (WhatsApp Business): For reservation communication. Servers are located in the EU and the USA; transfer is conducted under KVKK Art. 9.
• OpenAI, L.L.C.: As data processor for chatbot artificial intelligence service. Transfer occurs solely within the scope of the service.
• Email service provider: For newsletter dispatch.
• Authorized public institutions and courts: Only in cases of legal obligation.

5. Retention Periods

• Reservation information: 10 years from the completion of the service (pursuant to TTK and tax legislation)
• Chatbot messages: 12 months
• Newsletter email address: Until subscription cancellation request
• Data within the scope of legal obligations: Period prescribed by relevant legislation

6. Relevant Person Rights (KVKK Article 11)

Pursuant to Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is processed
• To request information if your personal data has been processed
• To learn the purpose of processing and whether it is used accordingly
• To know the third parties to whom your data is transferred domestically or abroad
• To request correction if your data is incomplete or inaccurately processed
• To request deletion or destruction within the scope of Article 7 of the KVKK
• To request notification of correction and deletion to third parties to whom the data has been transferred
• To object to the emergence of a result against you as a result of analysis of processed data exclusively through automated systems
• To demand compensation for damages arising from unlawful processing

7. Application Method

To exercise your rights, you may send an email to [email protected] or contact us via our WhatsApp line at +90 532 660 08 47. You are required to share information verifying your identity in your application. Your request will be responded to within 30 days at the latest.

This text was last updated in August 2026.